I had the great fortune of getting to know a local
business legend — Alan Peyser — over the past few weeks. Alan helped
found a company in 1975 that was eventually acquired by Cable &
Wireless. As president and CEO of the new venture, he grew it from $6
million in 1980 to $1.1 billion in 1995. I learned a lifetime’s worth of
wisdom by talking with him and trading e-mails over the last few weeks –
especially when it comes to customer service and hiring great people. I
don’t have the space to write down even half of what he shared with me,
but one of the coolest things he gave me was his list of
Ground Rules that helped him achieve such great business success:
Read the rest at the Washington Business Journal.
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