How to make sure communication doesn't suffer as your company grows

Ever play the telephone game? It's a great illustration of the problem associated with manually handling data.

Here’s how it works: Someone whispers a phrase to another person. The second person then whispers to the next person, and so on, until the last person states out loud what she’s heard.

Invariably, there are substantive changes to the original message, which is caused by a number of things (not the least of which is sabotage).

Each point in a process where a human handles data — the whispered message — is an opportunity for error to be injected. Why does this happen in our businesses, even after we implement some great tools?

Fixing the issue: read the rest at The Business Journals