You see, the challenge he had to overcome is one that is extremely common in most businesses.
His subordinates were not bringing bad news or challenging requests to his attention.
This was caused by the culture his predecessor encouraged. It took some effort for him to gain the trust of his staff so that information would flow freely, but he was able to do it.
This problem — which occurs in many companies — has two facets, but also some solutions.
Read the rest at The Business Journals
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